Returns & Exchanges
At ShopSimon, we want you to love your fashion finds; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
3
Package Your Items
Place the items in their original packaging with tags attached and securely affix the return label to the outside of the box.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing